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Servicing Solutions

Default servicers can expect big changes this year. The Consumer Financial Protection Bureau (CFPB), along with other federal and state regulatory agencies, is targeting much of their rulemaking efforts on default servicing.

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The Insurance Compliance Manager’s Guide to Modernizing Complaints’ Management

(Published January 5th 2018) An integral part of an overall compliance program management system, a sound complaint management system helps insurers comply with regulatory requirements, gain insight into operational processes involved in complaint handling, and assess the levels of consumer satisfaction.

Picture Perfect! Your Regulatory Change Management Program—in Technicolor

(Published January 12, 2018) Regulatory change management is not a one-size-fits-all proposition. In her article in ABA Bank Compliance magazine, CPM Regulatory Compliance Consultant Barbara Boehler explores key considerations for the development and continuing growth of a “picture perfect” regulatory change management program.

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Meeting Your Default Servicing & Compliance Needs

 
 
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Pre-Foreclosure Notification Best Practices

 
 
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Expert insight on your debt collection responsibility

 
 
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