Senior Director, Advisory Services and Regulatory Relations
Boccia brings more than 30 years of professional experience to the Advisory Services Team. She has a broad range of expertise leading strategic and technical regulatory compliance engagements relating to the broad array of consumer protection regulations within the financial services sector.
Prior to joining Wolters Kluwer, she served as a regional director at a national consulting firm, where she managed a variety of compliance engagements with financial institutions of all sizes. Prior to consulting, she developed deep, practical skills and experience in Compliance through various positions held at financial institutions, as well as fintech experience with emerging technologies from her work in Silicon Valley.
Her expertise includes the development and assessment of Compliance Management Systems (CMS), Compliance Risk Assessments (including fair lending, UDAAP), compliance monitoring and testing, control processes, Complaint Management Programs, and Third Party Vendor Management Programs. She also understands the interplay across CRA, fair lending, UDAAP, complaints and data collection, particularly HMDA and small business. Her work includes preparing clients for regulatory exams before CFPB, FRB, OCC, FDIC, and NCUA, resolving regulatory enforcement actions, and assisting with remediation efforts. Her focus includes change management, whether change is occurring due to organic growth, mergers and acquisitions, or as a proactive response to new regulations.
Prior to working in the financial services sector, she worked as a senior trial attorney in the insurance sector in San Francisco. Boccia is a graduate of the University of Tennessee (BS), San Francisco State University (MBA), McGeorge School of Law (JD). She attended the American Bankers Association National Graduate Compliance School and is a Certified Regulatory Compliance Manager (CRCM).