Melissa (Ingle) Hammer, MBA, is a Regulatory Consultant and works with financial institutions to improve processes and implement technology solutions to better manage regulatory obligations related to the Community Reinvestment Act (CRA) and fair lending. Ms. Hammer is a 13 year veteran of the financial services industry, and has extensive experience with fair lending analysis, project management, front line sales and operations. She leverages this experience with small and large banks, as well as auto lenders and mortgage companies, in engagements including: lending data analysis; analytical program development; staff and Board training; HMDA data audits; and risk assessments. Using industry benchmarks and testing for statistical significance, she identifies potential risks within loan portfolios, works with clients to optimize processes and implement corrective measures.
Prior to joining Wolters Kluwer, Ms. Hammer served as a Compliance Manager at Synovus Bank. While there, she pioneered the implementation of the institution's Fair Lending, UDAAP and Complaint Management Programs. She was responsible for implementing policies and procedures, performing statistical analysis, monitoring systems, developing self-assessments and training employees and board members on compliance-related topics. Ms. Hammer is also a past presenter at the CRA and Fair Lending Colloquium.
Ms. Hammer earned her undergraduate degree, with honors, in Finance from Columbus State University and her MBA from Auburn University. She has completed the ABA Compliance School and has obtained CRCM certification.
Ms. Hammer is a resident of Columbia, South Carolina and during her free time, enjoys scuba diving.